What should consumers do if they receive a counterfeit toy story toy?

Counterfeit consumer goods, such as a fake Toy Story toy, are produced and sold without the brand owner’s authorization and often violate trademarks. Because they are illegal and typically lower in quality, they can pose health and safety risks. If you suspect a toy is counterfeit, first examine its packaging, labeling, and any official trademarks for discrepancies. If it appears counterfeit, you should contact the retailer or platform where you purchased it and ask for a refund or a return. Additionally, report the item to Disney, the official owner of the Toy Story brand, or to consumer‑protection agencies such as the Federal Trade Commission or your local consumer rights organization. Keeping any receipts, packaging, and photos of the toy will help authorities investigate the source of the counterfeit product. While Disney’s specific procedures for handling counterfeit complaints are not publicly detailed in the sources provided, consumers generally have the right to request a refund or replacement from the seller and can file complaints with regulatory bodies that oversee trademark enforcement and product safety.